General Questions and Answers

Q: How do I view the bikes in person?

A: Everything’s by appointment, no walk-ins, I’m afraid. Drop us an email and we’ll get a time booked in for you. [email protected]

Q: What type of payment options are accepted?

A: We keep it simple, bank transfer/wire only, straight to our corporate account here in Japan, cleared before anything ships.

Q: Who is responsible for shipping fees?

A: That one’s on the buyer.

Q: What if the bike arrives and there is a problem?

A: A: Doesn’t happen often, but if it does, we’ll sort it together until you’re happy. That’s how we do business.

Q: Do I have to make shipping arrangements?

A: Not at all, we can ship anywhere in the world ourselves, or if you’d rather handle it your end, that’s fine too.

Q: What kind of crate/case does the bike come in?

A: We build our own crates in-house, treated timber, built to travel, take a look at the photo on this page, that’s a real example of our work.

Q: For container shipments of more than one bike who loads the bikes?

A: My own team load and strap every bike, every time, in our 20ft and 40ft containers. No third parties anywhere near your bikes..

Q: Who is RMD Motors?

A: We’re riders and collectors ourselves, first and foremost. Every bike on this site, we’ve sourced and sold ourselves, no middle-men, no brokers. When you deal with RMD, you’re dealing with me and my team, nobody else.